Returns & Exchanges
We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
Returns Policy
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all tags attached.
Non-returnable items:
- Gift cards
- Items marked as final sale
How to Initiate a Return
Please contact our customer service team to initiate a return and receive further instructions.
Once your return is received and inspected, we will send you an email to notify you. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund, please contact us.
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Need Help?
Contact us for any questions related to returns and exchanges.
